EM
Emmanuel Mrimi

Technology Leadership

Emmanuel Mathias
Mrimi

Technology Strategist

Strategic and collaborative leader with a passion for technology-driven innovation. Experienced in leading teams, managing complex projects, and delivering high-quality financial technology solutions.

emmanuel@elemma.co
+255 658 123 700
LinkedIn
Emmanuel Mathias Mrimi - Technology Strategist

About Me

Strategic Technology Leader

Strategic and collaborative leader with a passion for technology-driven innovation. Experienced in leading teams, managing complex projects, and delivering high-quality financial technology solutions.

Skilled in building strong relationships with stakeholders and driving business growth through innovative product development and strategic technology initiatives. My approach combines technical expertise with business acumen to deliver measurable results.

10+ years in FinTech leadership
Product innovation specialist
Team leadership & mentoring
Stakeholder relationship building
Professional technology leader working with modern interfaces and digital solutions
Innovation in Progress

Professional Journey

Career Timeline

A visual story of professional growth, skill development, and technology leadership spanning over a decade

Skill Evolution Journey

2012-2015

Technical Foundation

System Architecture
Requirements Analysis
Software Development
2015-2018

Product Specialization

Product Development
Process Optimization
Solution Design
2018-2023

Product Leadership

Product Management
Team Leadership
Data-Driven Decisions
2023-Present

Strategic Innovation

Business Development
IT Leadership
Product Innovation
2024
Jan 2024 - Present

Head of IT and Product

AzamPesa
Dar es Salaam, Tanzania

Leading product innovation initiatives and managing IT operations for enhanced business outcomes

30% increase in operational efficiency, 100% on-time project delivery
2023
July 2023 - Dec 2023

Product and Business Development Manager

AzamPay
Dar es Salaam, Tanzania

Combining product management expertise with business development to identify and capture new market opportunities

25% increase in business partnerships, 40% growth in market reach
2018-2023
November 2018 - June 2023

Product Manager

AzamPay
Dar es Salaam, Tanzania

End-to-end product lifecycle management with focus on customer satisfaction and market adoption

35% increase in customer satisfaction, 5+ successful product launches
2015-2018
May 2015 - Oct 2018

Product Specialist

Yas (Formerly Tigo)
Dar es Salaam, Tanzania

Specialized product development and technical solution implementation for consumer and business markets

25% process efficiency improvement, 100% project delivery success rate
2013-2015
February 2013 - April 2015

Solutions Architect

Yas (Formerly Tigo)
Dar es Salaam, Tanzania

Technical architecture design and comprehensive project coordination from requirements to deployment

99.95% system availability, 60% reduction in integration time
2012
2012

BSc in Computer Science

University of Dar Es Salaam
Dar es Salaam, Tanzania

Foundation in computer science principles, software engineering, and system design

Career Progression Summary

12+
Years of Experience
20+
Major Projects Led
5
Leadership Roles

From Solutions Architect to Head of IT and Product, this journey represents continuous growth in technical expertise, leadership capabilities, and strategic business impact across the fintech and telecom industries.

Professional Journey

Experience & Expertise

Over a decade of transforming businesses through strategic technology leadership and product innovation

Head of IT and Product
AzamPesa

Leading product innovation initiatives and managing IT operations for enhanced business outcomes

Jan 2024 - Present

Key Achievements:

  • Led the development and launch of new products and enhance existing systems
  • Successfully managed a team to deliver projects and features on time and within budget
  • Increased operational efficiency through different initiatives
  • Collaborated with cross-functional teams to drive positive outcome
Product and Business Development Manager
AzamPay

Combining product management expertise with business development to identify and capture new market opportunities

July 2023 - Dec 2023

Key Achievements:

  • Identified and developed new business opportunities while maintaining product management responsibilities
  • Built and maintained strong client relationships that resulted in expanded business partnerships
  • Drove strategic initiatives that enhanced product-market fit and customer acquisition
Product Manager
AzamPay

End-to-end product lifecycle management with focus on customer satisfaction and market adoption

November 2018 - June 2023

Key Achievements:

  • Consistently delivered new products and features on time and within budget, meeting customer expectations and driving market adoption
  • Effectively managed all aspects of the product lifecycle, from initial development to ongoing maintenance, ensuring customer satisfaction and continuous improvement
  • Built strong relationships with cross-functional teams, including business, marketing, sales, support, and engineering, to deliver products efficiently and meet customer needs
Product Specialist
Yas (Formerly Tigo)

Specialized product development and technical solution implementation for consumer and business markets

May 2015 - Oct 2018

Key Achievements:

  • Owned end-to-end products and solutions, ensuring efficient and timely delivery of consumer and business needs
  • Designed and implemented local products and solutions, demonstrating a deep understanding of technology and industry standards
  • Continuously identified areas for improvement in Solutions Framework and took initiatives to optimize existing processes
Solutions Architect
Yas (Formerly Tigo)

Technical architecture design and comprehensive project coordination from requirements to deployment

February 2013 - April 2015

Key Achievements:

  • Generated comprehensive requirement documents, identifying user needs and proposing process improvements
  • Defined detailed specifications for software development, including security, compliance, and data structure requirements
  • Coordinated external services and managed the entire software development lifecycle, from requirements gathering to deployment

Portfolio

Featured Projects

A showcase of innovative technology solutions I've architected and delivered across fintech, eCommerce, telecom infrastructure, and enterprise systems.

AzamPesa Mobile Apps
FinTech & Mobile Payments
Nov 2021
AzamPesa Mobile Apps
AzamPay
Product Innovation Lead

Comprehensive mobile money platform supporting iOS, Android, and KaiOS with full-service financial capabilities including money transfers, bill payments, merchant payments, QR codes, and bank transfers.

30% increase in user adoption, 99.9% system uptime

Key Features:

  • Multi-platform mobile applications (iOS, Android, KaiOS)
  • Money withdrawal and transfer services
  • Bill payment integration with 50+ service providers
AzamPay Payment Gateway
Payment Processing
Nov 2019
AzamPay Payment Gateway
AzamPay
Product Manager

Robust payment processing gateway offering comprehensive bill payment and checkout services integrated with multiple mobile money providers and banks across Tanzania.

Processing 1M+ transactions monthly, 25% market growth

Key Features:

  • Multi-provider integration (Tigo Pesa, Airtel Money, M-Pesa, Zantel, HaloPesa)
  • Banking integration (CRDB, NMB)
  • Merchant services for major brands (AzamTV, Sarafu, AzamFerries)
Sarafu eCommerce Platform
eCommerce & Digital Marketplace
Jan 2020
Sarafu eCommerce Platform
AzamPay
Product Manager

Comprehensive eCommerce platform enabling seamless online shopping experience with integrated payment solutions, inventory management, and multi-vendor marketplace capabilities across Tanzania.

50+ active vendors, 40% increase in online transactions

Key Features:

  • Multi-vendor marketplace with vendor onboarding system
  • Integrated payment gateway with multiple payment options
  • Real-time inventory management and order tracking
Middleware (ESB) Implementation
System Integration
Jan 2016
Middleware (ESB) Implementation
Yas (Formerly Tigo)
Requirements Gathering & Project Coordination

Led requirement gathering and coordinated implementation of a Middleware ESB to streamline integrations across telecom and financial platforms, ensuring high availability, scalability, and standardization of APIs.

Reduced integration time by 60%, 99.95% system availability

Key Features:

  • Enterprise Service Bus (ESB) architecture implementation
  • API standardization across 15+ internal systems
  • High availability design with 99.95% uptime target
Mobile Money Core System Replacement
System Migration
Mar 2017
Mobile Money Core System Replacement
Yas (Formerly Tigo)
Implementation Support

Supported end-to-end launch of a new Mobile Money Core System, migrating from Comviva to Telepin platform. Managed vendor coordination, UAT planning, and production cutover with zero downtime.

Zero downtime migration, 40% performance improvement

Key Features:

  • Complete core system migration from Comviva to Telepin
  • Zero-downtime cutover strategy implementation
  • Comprehensive UAT planning and execution

Telecom & Infrastructure Projects

Hybrid Yas Care Platform
Customer Care System
Hybrid Yas Care Platform
Yas (Formerly Tigo)
Project Lead

Led implementation of unified customer care platform enabling management of prepaid, postpaid, and hybrid subscriber lifecycles including SIM swap, provisioning, plan conversion, and VAS management.

50% reduction in customer service time, 95% user satisfaction
Bypass Blocking & Anti-Fraud System
Fraud Prevention
Bypass Blocking & Anti-Fraud System
Yas (Formerly Tigo)
Solution Owner

Oversaw deployment of SIMbox fraud detection and bypass blocking system integrated with TCRA systems to report suspected bypass numbers in real-time, significantly reducing fraudulent activities.

Reduced fraud cases by 40%, 99% detection accuracy
Migration to Convergent Billing System (CBS)
Billing System
Migration to Convergent Billing System (CBS)
Yas (Formerly Tigo)
Product Team Member

Participated in migration of Online Charging System (OCS) to new CBS platform, supporting charging logic testing, service mapping, and stakeholder alignment for seamless billing operations.

100% billing accuracy maintained, 30% faster processing
Device Management System (OTA)
Device Management
Device Management System (OTA)
Yas (Formerly Tigo)
Implementation Support

Implemented OTA-based Device Management System for automatic device detection, internet configuration, and manual OTA triggers, enhancing customer onboarding experience.

85% auto-configuration success rate, 70% support call reduction

Additional Technical Contributions

Throughout my career, I have also contributed to Data Package & Captive Portal Management, PCRF to CBS/OCS Migration projects, Targeted Sales System implementations, and various other telecom infrastructure initiatives. These projects have collectively enhanced system reliability, improved customer experience, and driven operational efficiency across multiple technology domains.

Core Competencies

Skills & Expertise

Comprehensive skill set spanning product management, technical leadership, and strategic business development

Product Management
Product Development Leadership
Product Lifecycle Management
Product Launch Strategy
Market Analysis
Customer Requirements Analysis
Product Roadmap Planning
Technical Expertise
Software Architecture
System Design
Development Methodologies
Financial Technology
Requirements Analysis
Technical Specifications
Leadership & Management
Team Leadership
Project Management
Stakeholder Management
Cross-functional Collaboration
Data-Driven Decision Making
Process Optimization

Qualifications

Education & Certifications

Education

BSc in Computer Science

University of Dar Es Salaam

2012
Certifications
  • Agile Software Development
  • ITIL Foundation
  • Project Management Skills for Leaders
  • Difficult Interactions

Professional Network

References Available

Professional references from colleagues, supervisors, and business partners are available upon request. I maintain strong relationships with industry leaders who can speak to my technical expertise and leadership capabilities.

Professional References

Senior Leadership References

Former supervisors and executives who can speak to my strategic leadership and business impact

Peer Collaborations

Colleagues and team members who have worked directly with me on complex projects

Client & Stakeholder References

Business partners and stakeholders who can attest to my client relationship management

Request References

Professional references are provided upon request to serious inquiries. Please specify the type of reference needed and the context for your request.

Email verification required
Phone consultation available
24-48 hour response time

Working Steps

3 easy steps to get started!

01

Book Consultation

Schedule a convenient time to discuss your needs and objectives

02

Strategy Session

We analyze your challenges and develop a tailored technology strategy

03

Implementation

Execute the plan with clear milestones and measurable outcomes

Get In Touch
Ready to transform your technology strategy?
emmanuel@elemma.co
+255 658 123 700

What I Can Help You With:

  • Technology Leadership & Strategic Planning
  • Product Development & Innovation Management
  • System Architecture & Design
  • FinTech Solutions & Payment System Integration
  • Team Building & Agile Transformation
  • Business Process Optimization & Automation
  • Professional References & Recommendations
Contact Me
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